Frequently Asked Questions

Membership

EPA memberships run annually from January through December. So, if you register in March of 2023 you are covered until December, 2023.  NEW MEMBERS that sign up after October 1 of the current year are covered for the following calendar year.

If you are renewing your membership, please renew in January of the year you are registering for.

You likely registered as a member twice and we are returning your second payment less any fees we incurred for processing. This typically happens when members register after Oct. 1 of any given year and then again the following year, say in January.  As a reminder, new members that sign up after October 1 of the current year are covered for the following calendar year.  Or maybe you forgot and registered twice!

Our preferred method of registration is online via our website. Please see the “Membership” tab.  If you would like to pay via e-transfer or cash you will need to request, and manually fill out, a registration form then return it to info@etobicokepickleball.com then forward your membership fee to treasurer@etobicokepickleball.com

As part of our insurance coverage, we need to revalidate our player waivers every year.  The waiver is an inherent part of the registration process.  It also makes it easier for us to ensure we keep our records as accurate as possible.

Almost all folks that are having issues registering online are not checking off the small box next to the EPA Logo, just above the credit card information (this small box is in the top left-hand corner over the logo on mobile devices). Once you click this box the “Total” line will read $10 (not $0) and your payment should go through.  Note it takes a few seconds for it to process then you will see a “thank you” screen.  You will also receive a confirmation email.

Playtime Scheduler and EPA Permitted Indoor Play

Playtime Scheduler is an online communication tool that the EPA, and many pickleball players, use to plan games and events. It is global as well as local.  It is not an EPA website – it is an online tool we are using to simplify communication.  Registration is free, and although registering is not mandatory, the EPA does use it to manage attendance at the various events we run so you may not be able to attend if you are not on the site.  The link to register with Playtime Scheduler is here.  And here is a short video outlining what to expect.

If you are a beginner and have never played before start at 2.0.

If you have some experience you have a few options:
– self-rate using the Playtime Scheduler guide
– self-rate using an online reference guide (there are several) – here’s a very comprehensive one from USA Pickleball
– play against other players and ask them what they have rated themselves or ask them for their thoughts on what your rating could be

Please check your email settings under MY ACCOUNT –> EMAILS to ensure you are set up to receive the appropriate emails. Also, check your SPAM/PROMOTION folder in case your email provider is redirecting them there.  If you are still having trouble receiving the notifications the other option is to go into the Playtime Scheduler website in the relevant week, during the timing window we are entering the games, and refresh the screen intermittently until the games appear.

We provide approximate timing windows only (not specific times) for when the sessions will go into the system as they must be entered manually and individually. We do not enter multiple weeks into the system to avoid players from signing up across extended time periods and blocking others from registering.  All of the timing window information is communicated via our newsletters as well as at this link.

We hear you and are doing our best to secure more indoor time.  Other options for indoor play include city run drop-in locations.  Here is a great link that summarizes drop-in play locations across Toronto.

Once we enter the game into the system, we have no control over when the notification gets delivered to your inbox. This is a function of how your email is set up, your email provider, and the speed of your internet.

Yes, you must bring your own balls, paddles and running shoes. Bring everything you need to play comfortably.  Most players also bring water.

New Players – Beginners and/or New to the Area?

I’m new to pickleball (or new to the area) and want to start playing.  How do I start?

Join the Etobicoke Pickleball Association or sign-up for our newsletter.  In addition to advocating on behalf of the entire Etobicoke pickleball community with the City, we run fun member events like tournaments, leagues, drop-in sessions and training.  This is a great way to meet other players.  You can register for both from our Home page.

Register with Playtime Scheduler.  This is a free online communication tool that many members of the Etobicoke pickleball community use to plan games.  It allows you to join others looking for players to set up a game and/or allows you to set up your own game.  The EPA also utilizes this tool to book things like Beginner Play Days, drop-in play and other events so it is definitely worth registering.  Once registered you will get notifications from Playtime Scheduler (not EPA) advising you of games being set up at the various courts around Etobicoke.  The link to register for Playtime Scheduler is here.  And here is a short video illustrating how it works.

If you are a beginner, look for games in Playtime Scheduler with ratings between 2.0 and 2.75.  This will allow you to practice/play with others at a comparable level.  Generally, you should try to familiarize yourself with the rules and how to keep score beforehand.  Alternatively, join one of our “Learn 2 Play” sessions.  This will make it much easier to join in on gameplay your first time out.  You can find a good video to learn pickleball at this link but there is an abundance on YouTube.  You may also want to try simply hitting the ball against a wall just to get a feel for how it bounces and reacts.

In the SPRING/SUMMER, check out our EPA Beginner Play Days (see our Events/Training tab for more info).  These are set up through Playtime Scheduler and are run by an EPA volunteer who is there to answer any questions.  Ideally participants should know the rules and how to score before participating as these are not formal training sessions but simply an opportunity to meet new friends and play with others at the same level.

In the FALL/WINTER, check out drop-in sessions available across the City.  The City also runs Parks & Rec pickleball programming requiring pre-registration.  Check out their FUN GUIDE online every season.  Here’s a good tool the City provides to help you locate where and when drop-in pickleball is being offered.

For more competitive play there is drop-in pickleball at Humber Valley Pickleball/Tennis courts every morning through the spring/summer.  This is an informal group of players that will have more playing experience and stronger game play.  They are not set-up to introduce newcomers to the game.   If you are a new player we recommend checking out Beginner Play Days before trying Humber Valley.  That said, everyone is welcome.  Play is mix and match partners – everyone takes turns.  Bring a lawn chair.